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Man sues Lime after scooter allegedly 'unexpectedly failed' in Austin

A man stated he was riding an electric scooter in Austin when it allegedly 'unexpectedly failed,' causing him to be ejected from the scooter.

AUSTIN, Texas — A man has opened up a lawsuit against the electric scooter rental company Lime after his scooter allegedly 'unexpectedly failed' in Austin, causing him to be ejected and suffer serious injuries.

The lawsuit states the plaintiff, Jeremiah Mahoney, was riding the Lime electric scooter near the intersection of 5th and Nueces in Downtown Austin when it allegedly failed.

According to the lawsuit, Mahoney was ejected from the scooter, causing injuries to his right arm, his right shoulder and other injuries that are serious in nature.

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It is stated in the lawsuit this is not the first time he had used a Lime scooter, but this was the first time he had encountered this problem.

Mahoney is suing the electric scooter company for gross negligence for exemplary damages.

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KVUE reached out to Lime for a comment on the lawsuit and received the following statement: 

"This is a very concerning report and we’re actively looking into the matter to learn more, and we wish Mr. Mahoney a quick recovery. We stand ready to assist Austin authorities however we can. The safety of our riders is top priority and we’re committed to the operational safety of our fleet and customers.

Our commitment to safety includes:

  • Regular and extensive maintenance checks in the warehouse and in the field by our professionally trained operations team in Austin  

  • Daily monitoring and addressing of any scooters where we have reports from customers and our Juicer community of issues or concerns raised to our team or in the app.

  • A customer service team that is available 24/7 to respond to address and respond to any questions or concerns

  • $1 million in liability insurance protecting every ride

  • Close collaboration with Austin city officials and regulators to keep them informed on any developments regarding the Lime fleet."

RELATED: Police identify scooter rider killed after being struck by Uber driver in Downtown Austin

RELATED: Austin man wants Lime to pay for car damages after scooter falls out of 'juicer’s' truck


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