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Boil water notice lifted for all Pflugerville residents

The City of Pflugerville announced Wednesday that the boil water notice had been lifted for all customers.

PFLUGERVILLE, Texas — Editor's note: The video published above is a KVUE report from Tuesday, Feb. 23. Once this story airs in the next newscast, the video will be updated and replaced.

The City of Pflugerville announced on Wednesday morning that all of its residents no longer need to boil their water before consuming or using it. 

The City issued a boil water notice last Monday after its water treatment plant lost power in the winter storms. City staff say the system has been flushed and samples sent to the Texas Commission on Environmental Quality confirm the water is safe to use. 

Pflugerville residents will no longer need to boil their water. The city published an interactive map residents can use to check their status. 

Residents and businesses in the green area also no longer have to boil their water. 

While some residents get water bills from the City of Pflugerville, their water is actually supplied by Manville Water Supply Corporation. Manville WSC lifted its boil water notice on Tuesday.

On Tuesday evening, the boil water notice was lifted for Lakeside MUD No. 3 (Commons at Rowe Lane area) and Lakeside Water Control and Improvement Districts No. 1.

The following areas were lifted on Wednesday:

  • Lakeside Water Control and Improvement Districts (WCID) 2A, 2B, 2C and 2D
  • Kelly Lane WCID 1 and 2 (Avalon area)

Residents in the gray area of the map get their water from either Manville Water Supply Company or SouthWest Water Company

Residents living in the gray area on the left side of the map have their water supplied by SouthWest Water Company and no longer need to boil their water. This area is commonly referred to as the Windermire Utility Company service area. You can view a map of that service area here.

While the boil water notice is lifted, city staff recommend residents flush their water systems before using water by following these steps: 

  • Flush household pipes/faucets first: To flush your plumbing, run all your cold water faucets on full for at least five minutes each. If your service connection is long or complex (like in an apartment building) consider flushing for a longer period. Your property manager or landlord should be able to advise you on longer flushing times.
  • Automatic ice makers: Dump existing ice and flush the water feed lines by making and discarding three batches of ice cubes. Wipe down the ice bin with a disinfectant. If your water feed line to the machine is longer than 20 feet, increase to five batches.
  • Hot water heaters, water coolers, in-line filters and other appliances with direct water connections or water tanks: Run enough water to completely replace at least one full volume of all lines and tanks. If your filters are near the end of their life, replace them.
  • Water softeners: Run through a regeneration cycle.
  • Reverse Osmosis (RO) units: Replace pre-filters, check owner's manual.
  • Replace other water filters, as they are disposable and may be contaminated. This applies especially to carbon filters and others that are near the end of their life.


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