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Outdoor water use in Austin banned following boil water notice

The City of Austin is warning Austin Water customers to avoid all outdoor water use while the city is under an emergency water restriction and boil water notice.

AUSTIN — UPDATE: On the heels of Austin Water issuing a city-wide boil water notice early in the morning of Monday, Oct. 22, the city has issued an emergency water use restriction. The city said historic flooding brought high levels of silt into the city's water supply, so it is challenging for the water plants to produce the volume of water needed to supply customers.

During this time period, Austin Water customers are prohibited from doing the following:

  • Use water for irrigation or testing of irrigation equipment
  • Wash vehicles, including at commercial car wash facilities
  • Wash pavement or other surfaces
  • Add water to a pool or spa
  • Conduct foundation watering, or
  • Operate an ornamental fountain or pond, other than aeration necessary to support aquatic life

Anyone who sees someone or a business violating these restrictions is asked to contact Austin 3-1-1. The city said the water restrictions will help make sure there is enough water for firefighting and basic needs.

ORIGINAL STORY: Austin Water is urging people to reduce water usage until further notice following floodgate operations at Highland Lakes dams this week.

Austin Water officials sent out a notice Sunday afternoon, Oct. 21. They said the historic floods brought in debris, silt and mud, which is making it take longer to filter and treat the water and remove the contaminants.

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Austin Water customers are asked to stop outdoor watering completely, postpone clothes washing and dishwashing, and take shorter showers. To ensure water for residents and emergency services, Austin water is asking all customers to minimize water use until further notice.

Water treatment plants are still able to deliver safe drinking water to homes and businesses.

According to the notice, lake water cloudiness has increased by at least 100 times the typical condition of Highland Lakes.

At a press conference Sunday, Director of Austin Water Greg Meszaros said that due to the poor water quality, they are having to cycle closures for their various facilities for cleaning. Because those facilities are of varying sizes, when one is closed for cleaning it could mean Austin Water's capacity could be decreased by a third or even by half.

Msezaros said that this is an "unprecedented" level of river water quality upset. He said engineers who have been working with Austin Water for up to 40 years have said they have never seen an event like this. He said crews are working 24 hours a day cleaning the facilities.

Austin Water could not give an estimate on how long the request for restrictions will last. Meszaros said that they are now four days in and there's no sign that water quality has improved.

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