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City of Austin suspending all regular non-essential operations through Thursday

Curbside collections will resume on Thursday, but not at full capacity.
Credit: John Gusky, KVUE
Austin City Hall. Photo: John Gusky, KVUE

AUSTIN, Texas — As a Winter Weather Warning continues through Thursday morning, the City of Austin is suspending all regular non-essential operations through Thursday.

During this time, all essential public safety services will continue. Essential employees will continue responding to the winter weather event.

Curbside collections will resume on Thursday but not at full capacity. Carts, bulk and brush items should be left at the curb so staff can collect materials once road conditions improve. The City said collections will resume this weekend.

The Recycle and Reuse Drop-off Center and public brush drop-off at the Hornsby Bend Biosolids Management Plant will be closed on Thursday. For updates about changes to your services, download the Austin Recycles app or sign up for reminders.

Austin Resource Recovery customers can call 311 to request collection of down tree limbs. Crews will assess and collect them as soon as possible, but customers are asked to have the limbs at the curb, ready for collection.

Small branches and yard trimmings can be placed in the green composting cart, lawn and leaf bags or a reusable container and set out on the next scheduled collection day. 

Small branches – no longer than 5 feet and no thicker than 3 inches in diameter – that do not fit into the green cart with the lid closed should be stacked into manageable bundles no heavier than 30 pounds. 

The City said, typically, Austin Resource Recovery will collect the contents of a green cart and up to 15 extra items placed beside the cart, but item limits will be temporarily waived for storm debris collection.

All City of Austin Utility Customer Service Centers will be closed through Thursday. Customers can make utility payments online or by calling 1-833-375-4919 for Quick Payment.  

Austin Municipal Court and Downtown Austin Community Court services will remain closed Thursday, except for the Violet KeepSafe Storage program. That program will remain operational from 7 a.m. to 7 p.m. as an essential service for people experiencing homelessness.

All Parks and Recreation facilities will be closed through Friday. All Austin Public Library locations will also be closed, except for the Central Library, Terrazas Branch Library and Little Walnut Creek Branch Library, which will be available as warming centers from 9 a.m. to 5 p.m.

In addition to warming centers, the City has activated its cold weather shelters through Friday.

Visit this website for more information about cold weather shelters, warming centers and other impacted City operations. For the most up-to-date information about City operations, follow the City on Facebook and Twitter.

Capital Metro suspended all non-emergency services Wednesday, but the agency is expected to safely resume limited service, including bus, Pickup, CapMetro Access and MetroBike on Thursday. Learn more about CapMetro's Thursday services.

Elsewhere in Central Texas, Williamson County offices will close for a third day on Thursday. There will be no commissioners court meeting this week.

Many local school districts have also canceled classes and school-related activities through Thursday.

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