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Travis County Tax Office explains why some residents haven't received their property tax bills yet

The tax office said it mailed 81,000 bills last weekend, and it will mail another 181,000 that are still in the printing and mailing process.

TRAVIS COUNTY, Texas — Some viewers have messaged KVUE asking why they haven't received their property tax notifications yet. The KVUE Defenders reached out to the Travis County Tax Office to clear up the confusion.

The tax office said the tax rate for the City of Austin was determined by the November election, so bills are being mailed later than in years where there wasn't an election that would impact the rate. Last weekend, the tax office mailed 81,000 bills and it said it will mail another 181,000 that are still in the printing and mailing process.

However, if you don't want to wait to receive your bill in the mail or you are ready to pay now, you can view your bill on the Travis County Tax Office website here. The tax office said property owners can view, download and print the information from the website. The eCheck payment service is $1, and property owners can also schedule their payment for a future date. There are additional convenience fees for credit card payments.

According to the tax office, property taxes are due when a property owner receives their bill, but because Jan. 31 falls on a weekend in 2021, the delinquency date will be a little different for this year's tax bill. The last day to pay property taxes without a penalty and interest is Monday, Feb. 1. 

The tax office is currently open by appointment only, but the office is encouraging property owners to take advantage of online payment services.

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