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  • Austin 911 call center seeing more calls, longer waitsadd to reading list  

    Posted on January 10, 2014 at 6:57 PM

    Updated Friday, Jan 10 at 7:12 PM

    Seconds count in emergencies, and those seconds are adding up at Austin 911. The safety problem continues at the Austin 911 Communications Center, which needs more than 60 additional call takers and dispatchers.

    By ASHLEY GOUDEAU / KVUE News and photojournalist SCOTT McKENNEY

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