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  • 911 response times slower in Austin as population increasesadd to reading list  

    Posted on July 3, 2013 at 9:49 PM

    Updated Thursday, Jul 4 at 8:20 AM

    Austin’s 911 Call Center is becoming increasingly flooded with emergency calls. For the past decade, even though the city has grown, the Emergency Call Center has had the exact same number of 911 operators and that means longer hold times.

    By KRIS BETTS / KVUE News and photojournalist JP HARRINGTON

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