The Department of Public Safety faced wide-ranging questions from state lawmakers Tuesday, even as its leaders admitted to a report detailing various problems with the agency.

"I can't go anywhere in my district or in the state of Texas without being questioned, what's going on with DPS?" said State Rep. Lois Kolkhorst, R-Brenham.

Texans come into DPS commonly through law enforcement troopers and the agency's Driver's License bureau. But the agency was thrust into the spotlight after it failed to secure the Texas Governor's Mansion in early June, when an arsonist set a devastating fire that destroyed most of the mansion's second floor. DPS has argued it's understaffed and that funding could help with recruitment.

"I'm following the money, and for the product we're producing, I'm disappointed to say the least," said Kolkhorst, who sits on the Texas Sunset Commission.

The Sunset Commission reviews every state agency every twelve years to consider the need for the agency to exist. This year's Sunset Commission report on DPS detailed numerous overall problems, including a flawed system to promote troopers, mismanagement of the Driver's License division, and outdated technology.

"I know the big elephant in the room is the mansion burning down, and I understand that and I do not blame a single DPS officer for the mansion burning down. But I can tell you that the efficiency of DPS is something that we here on this commission, we are very concerned about," said State Rep. Ruth Jones McClendon, D-San Antonio.

DPS already revealed its internal investigation on the fire. It showed only one trooper on duty when the mansion went up in flames, and he was not properly trained for fire emergencies. Furthermore, seven of 20 cameras were broken and an infrared motion detector system was turned off. The focus of lawmakers' questioning lingered on technology problems within the agency.

"I don’t think it's modernized. I think it's operating in ways it might have twenty, thirty, forty years ago in some ways," said Kolkhorst.

The administrative chief of DPS, Colonel Tommy Davis, defended the agency, saying it's operating at "the most efficient level" he's seen in his four decades at DPS. The chairman of the Public Safety Commission, which oversees DPS, disagreed. He told lawmakers "the buck stops with me" and admitted "glaring weaknesses" that may mean the entire agency needs restructuring.

"If I am unsuccessful in initiative that I have launched then I will have failed and the buck will certainly stop with me," said Allan Polunsky, the commission's chair.