San Marcos utility office warning customers about scammers

SAN MARCOS, TEXAS - The City of San Marcos is warning residents about scammers calling customers regarding their utility bills, according to a press release sent out Tuesday.

According to the city, scammers are calling commercial and residential San Marcos City Utility customers and claiming that they work for the city. They are telling customers that the city is threatening to disconnect utilities unless the customer makes an immediate payment using a Green Dot or other type of Visa, Master or American Express gift card. The city said that several reports of this type of phone call has been made.

The city is using the reports to remind customers that they accept utility bill payments online here, through an automated phone number at 512-393-8333, in person at 630 East Hopkins and 1040 Highway 123 or at San Marcos H-E-B stores and The Money Box.

Residents who receive calls that appear to be scams should contact the San Marcos Police Department at 512-753-2108 or report it to the Utility Building office at 512-393-8383. 

 

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