LAKEWAY -- For Laura Crowell, her dogs are part of her family. What she says happened to two of them Friday night has left her shaken and angry.
"We were at our local neighborhood lake park, having fun on the boat when our neighbor called, frantic and said, 'The UPS driver just cut your dog,'" Crowell said.
She and her husband rushed home to find a package on their doorstep surrounded by puddles of blood.
"It looked like someone had been murdered on our front porch," Crowell said. They found more blood on the driveway and inside the house. After being hurt, the dogs went in through the doggie door.
Their dog Samsom was slashed numerous times. "Sam has over 50 stitches and some staples in his mouth. It went so deep it went into his cheek into his gums," Crowell said.
Their great dane Seamus has cuts as well.
"Right under his eye a gash, and a big gash down on his cheek. My dogs are big and they bark. Yes they bark, but they're not aggressive," Crowell said. "We get deliveries all the time, and in 6 years never had this happen."
Crowell says their yard is surrounded by an invisible fence, and the dogs can only go halfway down the driveway. She says their delivery drivers know to leave packages at the end and not on the front porch.
The family called the Travis County Sheriff's Department. A deputy came out, took a report and told them the UPS driver could face animal cruelty charges.
"I want him to pay our medical bills for our dogs," Crowell said. She also wants an apology and for the driver to lose his job.
UPS spokesman Dan McMackin released this statement:
"Drivers are trained to, whenever possible, go back to their vehicle with a package when they feel their safety is threatened, return the package to the local center and contact the customer to pick up their package. Of course it is not always possible to do that. We very much appreciate it when customers with aggressive dogs keep them under control when we are trying to serve them.
In this case, we apologize for the outcome of the encounter between our driver and our customer's dog. We do not condone the carrying of knives or any other defensive device. This situation is currently being investigated. We will speak with our driver and the customer and take appropriate action once all the facts are known."