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Toyota probe expands with questions about Prius

Credit: AP

In this June 5, 2009 file photo, a Toyota Motor Corp. worker gives the final examination on an newly assembled Prius at Toyota Tsutsumi Plant in Toyota, central Japan. The Japanese government said Wednesday, Feb. 3, 2010 it has received 14 complaints in Japan about brake problems with the popular hybrid. (AP Photo/Shizuo Kambayashi, File)

by The Associated Press

Posted on February 3, 2010 at 11:32 AM

Updated Wednesday, Feb 3 at 6:34 PM

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WASHINGTON -- Americans should park their recalled Toyotas unless driving to dealers for accelerator repairs, Transportation Secretary Ray LaHood warned Wednesday - then quickly took it back - as skepticism of company fixes grew and the government's probe expanded to other models in the U.S. and Japan. Questions now are being raised about the brakes on Toyota's marquee Prius hybrid.

The Prius was not part of the most recent recall, but Japan's transport ministry ordered the company to investigate complaints of brake problems with the hybrid. LaHood said his department, too, was looking into brake problems. About 100 complaints over Prius brakes have been filed in the U.S. and Japan.

Harried dealers began receiving parts to repair defective gas pedals in millions of vehicles and said they'd be extending their hours deep into the night to try and catch up. Toyota said that would solve the problem - which it said was extremely rare - of cars unaccountably accelerating.

At a congressional hearing, LaHood said his advice to an owner of a recalled Toyota would be to "stop driving it. Take it to a Toyota dealer because they believe they have a fix for it." His comments prompted new questions and rattled Toyota stockholders, causing shares to plunge 8 percent before they recovered, declining 6 percent for the day.

LaHood later told reporters, "What I said in there was obviously a misstatement. What I meant to say ... was if you own one of these cars or if you're in doubt, take it to the dealer and they're going to fix it."

Adding to Toyota's woes, LaHood said his department had received new complaints about electronics and would undertake a broad review, looking beyond Toyota vehicles, into whether automobile engines could be disrupted by electromagnetic interference caused by power lines or other sources. Toyota has said it investigated for electronic problems and failed to find a single case pointing that direction.

Toyota Motor Corp., in a statement, said if owners were experiencing problems with the accelerator pedal "please contact your dealer without delay. If you are not experiencing any issues with your pedal, we are confident that your vehicle is safe to drive."

But the damage was done for many drivers.

Meredyth Waterman, who bought a 2010 Toyota Corolla in December, said the alarming statements from Washington confused her and she planned to wait until her dealer told her to come get the fix to bring her car in for repairs.

"If it is largely believed to be a rare instance, why would he tell people to stop driving their cars?" asked Waterman, of Burrillville, R.I. "It was an irresponsible thing to say."

The confusion came as the world's No. 1 automaker dealt with fresh probes in the U.S. and Japan over the Prius, the best-selling gas-electric hybrid, and growing interest from congressional and other government investigators. Toyota has shut down several new vehicle assembly lines and is rushing parts to dealers to fix problems with the accelerators, trying to preserve a reputation of building safe, durable vehicles.

Since October, Toyota first recalled about 5 million vehicles over problems with floor mats trapping gas pedals and now, in a recall announced Jan. 21, some 2.3 million vehicles amid concerns that gas pedals could become stuck or slow to return to the idle position. The latest recall involves 2009-10 RAV4 crossovers, 2009-10 Corollas, 2009-10 Matrix hatchbacks, 2005-10 Avalons, 2007-10 Camrys, 2010 Highlander crossovers, 2007-10 Tundra pickups and 2008-10 Sequoia SUVs.

Lawmakers who are now digging into the recalls said they would also look into the Prius. Rep. Bart Stupak, chairman of the House Energy and Commerce investigative subcommittee, said his panel would request a briefing from Toyota officials about the hybrid.

New York Rep. Edolphus Towns, chairman of the House Oversight and Government Reform Committee, sought more information about the acceleration issue from Yoshi Inaba, chairman and CEO of Toyota Motor North America and asked the question on the minds of Toyota owners: "Is it safe to drive the Toyota models that have been recalled?"

Towns' committee, which is planning a Feb. 10 hearing, also wants more details on how Toyota handled complaints about pedal entrapment, reports of stuck accelerators and electrical problems. Other panels in the House and Senate also are planning hearings.

Many consumer groups have questioned whether Toyota's fix will work and have asserted it could be connected to problems with the electronic throttle control systems.

Joan Claybrook, who formerly lead Public Citizen, a watchdog group, noted that Toyota told owners during last year's recall to remove floor mats to keep the accelerator pedal from becoming jammed. "I don't think that's what the issue is. I think it has to be electronic when it slam dunks and takes off and goes 120 miles an hour," Claybrook said.

LaHood, who plans to speak with Toyota President Akio Toyoda about the recalls, said the government is considering civil penalties against the carmaker. But he also said that it appeared "Toyota is making an all-out effort to do all that they can to fix these cars."

The Obama administration has been forced to backtrack on several statements during its first year, though LaHood's warning was particularly striking.

Last year, when LaHood suggested the administration consider taxing motorists based on how many miles they drive instead of how much gasoline they buy, his comments were quickly rejected by the White House. Vice President Joe Biden triggered a day of backtracking after publicly swearing off trains and planes because of swine flu worries.

LaHood's comments irked many dealers, who have been fielding calls from nervous customers for days. Most dealers are just getting the parts, a steel shim a couple of millimeters thick, to be inserted in the pedal assembly to address potential friction that could cause the pedal to stick.

The secretary "has the best of intentions, but unfortunately we can't fix 100 cars at the same time," said Adam Lee, head of Lee Auto Malls and owner of a Toyota dealership in Topsham, Maine. "I'm sure he has the best of intentions but it may not be very constructive for us."

Earl Stewart, who owns a Toyota dealership in North Palm Beach, Fla., said LaHood's comments "could instill panic." Stewart was expecting to begin making repairs - at half an hour per vehicle - later Wednesday.

"We're leaving our service department open 'til the last customer tonight," he said. "After Ray LaHood's statement, it might be all night."

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mobilgas said on February 3, 2010 at 11:50 AM

OK, I was on the way to pick up the kids from daycare, when I heard Mr. La Hoods warning. I immediately turned off the ignition and swerved onto the left shoulder of Mopac, abandoned my HIghlander, and walked across five lanes of traffic in the fog and rain to get to the safety of the nearest bar stool. Now my wife won't speak to me, the state confiscated my kids, my boss fired me, and the highway department is smoked about the 3 million crapboxes abandoned on the side of Loop 1, but I am not coming off this bar stool until Mr. Secretary tells me it is safe.

westofaustin said on February 3, 2010 at 12:53 PM

If I was in the market for a new car/truck right now, I'd head straight to Toyota. I'm sure they're offering great discounts. Does anyone feel the media/government is making this into a larger issue than it should be? Yes, I understand the severity of the issue and the media/government is notifying us but why not also tell us what options we have to stop the car every time the story is mentioned? That will save lives. Putting the car in neutral or getting on the breaks will address the symptoms and allow you to pull off the road. (I read a good article last night in Car and Driver that a Camry going 70MPH with the gas peddle to the floor will take just ten feet longer to come to a complete stop compared to taking your foot off the gas and breaking. Also, the new Taurus with your foot off the gas will take longer to stop than the Camry with the gas peddle to the floor. Nice work, Ford!) If you’re not strong enough to press the break peddle hard enough then put the car in neutral.

genius said on February 3, 2010 at 3:54 PM

When will the city council ban driving Toyota's. Seems to be a public safety issue that is much more dangerous than texting.

genius said on February 3, 2010 at 3:59 PM

@westofaustin - did they do their test with a Toyota that is malfunctioning? Since no one it seems has been able to even duplicate the problem, I don' t think that the article can simulate what is going on in a car that is malfunctioning. I'm sure that most people are braking when the unintended acceleration occurs. And I haven't looked it up, but aren't most brakes on cars these days also computer controlled? What if it's the computer that's malfunctioning which a lot of experts actually believe is the problem? No amount of pushing on the brake then is going to stop the car.

austinpom said on February 3, 2010 at 5:27 PM

The Transportation Secretary should come out with specific facts and what to do if you experience that situation. He did nothing to instill confidence and just adds to the confusion. If I owned one of these cars, I'd make sure that nothing was in the way of the gas pedal and also have Plan B for putting on brakes, shift to neutral..get off the road and turn the car off if all else fails. I'd take it to the dealer and get it fixed. Sometimes trash gets in the way of gas pedals. I've seen many cars with stuff on the floor boards and that stuff can roll right where you don't want it..brake or gas pedals.