Target says it's heard very few reports of actual fraud following a data breach at its stores nationwide, but the company is closely monitoring the situation.
Target is actively reaching out to customers via numerous channels including social media to provide information regarding the recent data breach that left millions of credit and debit cards at risk of identity theft.
From Nov. 27 until Dec. 15, millions of people swiped their debit, credit and REDcards at Target stores. This week Target announced that about 40 million of them are at risk of identity theft.
Friday Dec. 20 a Target spokesperson said the company is notifying via email guests whose emails they have and who shopped in Target's U.S. stores with a credit or debit card during the time period in question. Target expects that all emails will be sent by the end of the weekend, though they emphasize to customers that receiving one of those emails or a letter from their financial institution is not an indication that there has been, or will be, fraud on their card.
Target also sent KVUE the following answers to commonly asked questions related to the data breach:
1. At this time, there is no indication that there has been any impact to PIN numbers. What this means is their bank PIN debit card or Target debit card still has this additional layer of protection. It also means that someone cannot visit an ATM with a fraudulent card and withdraw cash.
2. Target has no indication that the data that was inappropriately accessed included a guest’s date of birth or social security number.
3. The CVV data that may have been impacted was data in the magnetic strip and NOT the three or four-digit code visible on the card that guests use that would allow someone to make an online purchase.
4. Target has already alerted all of the networks (Visa, MasterCard, Discover and American Express) and provided the affected card numbers of guests who may have been impacted. The networks, in turn, are providing the affected card numbers to the financial institutions of our guests via a “batch” or “CAMS alert.” This alert process allows card providers to take steps to enact additional fraud monitoring. For Target's REDcard holders, in addition to the robust fraud monitoring system Target already had in place, Target has added additional layers of security and fraud monitoring to their cards.
Target says it's working around the clock to resolve the issue by adding capacity both to their call center and technical systems to meet all of their guests’ needs.
Go here for more information on what to do if you were one of the Target customers affected by the data breach.