UNDATED – A glitch on Monday allowed United Airlines customers to purchase tickets for as little as $10.00 via united.com.
A reader of BuzzFeed explained how the glitch worked in an email Monday.
“Go on to on united.com, enter your frequent flyer information, choose a miles flight, select both flights you want to book, then open a new window but leave the old one open as well. Select the same flights, booking with dollars this time. Refresh the first window, then refresh the second window. The second window should show that you have enough points to book the flight. Then you enter in your credit card info and just pay the tax/fee. You should get a confirmation email. If you don’t have a united frequent flyer number, you can create one,” the message sent to BuzzFeed read.
The airline honored last month’s price, ranging from between $5 and $10.00, because it was an error on their part. The company says this most recent error was brought on by customers “manipulating” the site.
United spokesman Rahsann Johnson told Mashable:
“We’ve identified an issue where customers are intentionally manipulating our website. We will not honor these reservations.”